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FAQ's
Questions For Your Health Insurance Provider
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Is Felicia McNeil PMHNP a participating mental health prescribing provider? Is she an In-Network Provider?
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Do I need to be pre-authorized to see Felicia McNeil, PMHNP?
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If yes, by whom?
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What is my co-pay amount?
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What is my co-insurance percentage for outpatient mental health office visits?
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What is my deductible amount?
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Has will my deductible been met?
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How many outpatient mental health visits are covered each year?
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What are my out-of-network benefits for mental health?
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If yes, do I have a separate out-of-network deductible?
Missed appointment
Appointments must be cancelled at least 24 working hours in advance
If you cancel your appointment with less than 24 working hours notice, you will be charged for that time.
Weekends and Federal Holidays do not count as normal business hours.
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For example, if your appointment is on a Monday at 3:00 pm CST, we must be notified by the Friday prior by 3:00 PM CST to fall within the 24-working hour cancellation policy.
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If you arrive more than 15 minutes late to an appointment, it will be considered a late cancellation / missed appointment and you will be rescheduled for another time.
We understand that sometimes it is just not possible to keep an appointment, and we will always listen and record the circumstances for the postponement or cancellation. In certain circumstances the charge for the appointment time may be waived at our discretion, on a case-by-case basis.
The fee for a missed intake is $75.00 and a missed follow-up appointment is $50.00.
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Your insurance will not cover a missed appointment.
Fees
Punctuality
Cancellations
Legal Notes
Mindworks Wellness is not a Forensic Psychiatry office. Forensic court work and forensic psychiatry are specialities that we are not trained in. If needed, we are happy to refer you to someone who does this type of therapy.